Hr Exam Review

Performance appraisals why conduct them? Administrative : chance of forward motion/raise/termination/etc. Feedback and Development: Allows for growth. Points out weakness and strength. motivation psychometric properties of performance Criterion contamination When employer fails to perform standard for all aspects of job responsibility. IE: focus on sales and less about node service Criterion deficiency When outside factors influence performance. IE: machine breakdown Why they fail? Different ways in which we asses people Performance disciplinelist: check in the box Field review: watch what you do Graphic range scale: list of performance characteristics rated by quality of performance mix standard scales: rate either as better, equal, worst than education describing behavior Forced choice method: must rate 1 of 2 statements Narrative essay: unstructured and unstandardized of comparisons Critical nonessential method: recoding effecting and ineffective behaviours Combination approach: confederacy of any of the above Different things that we measure. Ways to measure people. output signal: units produced, items sold, $sales. Etc. Quality measures: #errors, # errors detected, # complaints, etc. Lost time: absences, lateness/tardiness, turnover, etc.

Ratings: performance appraisals by trainers, peers, self, supervisors. Others: guard duty records, accidents, citizenship behaviours. Group all the performance appraisals into categories (3 of them) Traits : loyalty, dependability, initiative Problems: ambiguous, susceptible to bias, not legitimately defensible, focus on person rather than performance Outcomes: sales revenue, # calls answered, # complaints Problems: influenced by factors beyond employee control Behaviours: work well with others. Focuses on what employees do. 2 vulgar instruments BARS and BOS Tournament Theory PGA example BARS vs BOS...difference? Behaviorally anchored rating scales (BARS): A event of behavioural instrument in... If you want to get a teeming essay, order it on our website: Ordercustompaper.com

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