Organizational Behavior

p NameCourseUniversityTutorDateManagement s Role in Mitigating Negative Effects of RestructuringSWC is an transcription that is expanding and is consequently undergoing roughly structural adjustments . These commutes ar shifting of responsibilities of lag , downsizing and centralization of the customer care segment . The arranging is doing the restructuring with the aim of increasing its productivity and correcting the problem of overstaffing . Downsizing of employees leave reduce costs magic spell maintaining efficiency of manpower . This is because in a situation where employees are more than needed , they do non produce to their optimal level and yet the make-up has to meet the cost of remunerating them . This puts the organization pay for labor not sanitary utilized . The centralization of the customer care department makes it autonomous from the others and results in some employees shifting while others are being laid offThe changes shit been make emergently and become been met with resistance but have been met with resistance by some while some have accepted it Those in parallelism view it as a move that will break communions well as team work . The sudden changes seem to have met the employees by bewilderment hence their reactionI have been allocated a new role as the customer benefit manager as a result of the changes and would like to send word the CEO of SWC on how best she could have handled this situation while making sure those employees , customers and the community are satisfied with the resultant or while minimizing the negative effects that come with such(prenominal) changes . This will be important because it is what will be employ in the future expansions of SWCPrior to such an important corporate change , the CEO should have made sure that the members of staff had been communicated to intimately the possible changes . The sudden changes seem to have caught the employees by surprise .

Disclosure of the re-organization should have taken place way earlier being effected because employees have a way of institute leakages from rumor mongerers (Winkler , B .F (2003 . This makes the employees anxious and also makes them lose the morale to work because they have information in bits and may wear themselves unfortunate enough to get laid off . The management is obliged to communicate to their employees , customers and the community as a unit because they all contribute to the production of the organization . It should save the entities afore mentioned from conjecture because rumors are in most cases inaccurate and they form the prat on which the employees react Mitigation efforts are necessary because communication not properly handled could have dire consequences to the organization such as destruction and vandalism of organization assets as well as sabotage by staffOpen communication , even of embarrassing news , is very crucial especially when done in a forum that is all inclusive . Employees should be made to understand how the restructuring of departments is going to affect them and they should also go through an orientation program to help them comprehend their new...If you want to get a full essay, order it on our website: Ordercustompaper.com

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